iPhone X, iPhone 8 und iPhone 8 Plus: Blitzprobleme bei niedrigen Temperaturen?

Wir wurden durch Leser auf einen interessanten Umstand hingewiesen, der wohl zahlreiche neue iPhone-Modelle (iPhone 8, iPhone 8 Plus und iPhone X) betrifft. Man kennt es ja, dass sich Smartphones ausschalten, wenn sie zu heiß oder zu kalt werden und auch das aktuelle Problem hat mit Temperatur zu tun, allerdings sorgt diese nicht etwa für ein Ausschalten, sondern dafür, dass der Blitz der Kamera nicht mehr funktioniert, wenn das iPhone zu kalt ist.

Das kann jeder mit einem der Geräte einfach selbst nachstellen. Falls es bei Euch kühl ist, genügt es, das iPhone eine Weile draußen liegen zu lassen, alternativ könnt Ihr es auch in den Kühlschrank packen. Laut Apple beträgt die Betriebstemperatur des iPhone X (das muss jetzt einmal herhalten, da ich es mit diesem Gerät nachvollziehen kann) zwischen 0 und 35 Grad Celsius.

Nutze ich mein iPhone X nun bei 2 Grad Celsius für ein paar Minuten und versuche dann, ein Foto mit Blitz zu machen, bleibt es dunkel. Das Foto wird gemacht, aber der Blitz nicht ausgelöst. Laut diversen Foren-Einträgen zeigt sich dieses Verhalten bereits bei Temperaturen unter 10 Grad Celsius, also locker im Bereich der offiziellen Betriebstemperatur.

Betroffen sind demnach iPhone X, iPhone 8 und iPhone 8 Plus, bestätigen kann ich das für mein iPhone X und auch ein iPhone 8. Interessanterweise wird nur das Auslösen des Blitzes verhindert, die Taschenlampe funktioniert weiterhin, auch bei niedrigen Temperaturen. Kontaktiert man Apple zu dem Problem, wird ein Austausch des Gerätes vorgeschlagen, was wiederum den Fehler aber erst einmal nicht beseitigt, wie Betroffene vermelden.

Interessant ist zudem, dass es erste Meldungen dazu bereits im November 2017gegeben hat. Sollte sich das Problem per Software lösen lassen, ist die Frage, warum es bisher kein Update dafür gegeben hat. Knapp bemessene Betriebstemperaturen sind eine Sache, wenn das iPhone allerdings in knapp einem Drittel der Betriebstemperatur (0 – 10 Grad) nicht hundertprozentig funktioniert, ist das alles andere als gut.

Interessant wäre in diesem Zusammenhang natürlich, ob es alle Geräte betrifft, liest man sich durch Foren, findet man keine Stimmen, die einfach mal sagen, ja, bei mir geht es trotzdem. Probiert es ruhig einmal aus, 10 Minuten Kühlschrank sollten reichen, bei mir tritt der Effekt nach ca. 5 Minuten bei 2 Grad Außentemperatur auf. Und lasst dann in den Kommentaren gerne das Ergebnis wissen, am besten mit dem Zeitraum, in dem Ihr Euer iPhone erhalten habt.

Disable hidden notification previews on your iPhone X

Hiding notification content unless you’re looking at the phone is a privacy feature. Read this if you don’t like it.

With Face ID on the iPhone X, hidden notification previews on the lock screen is the new default setting. Unless you are physically looking at your phone, notifications will only contain the respective app’s name.

Hiding notification previews until you’re looking at your phone makes sense, but for some users, it’s not ideal. I know there are times when I get somewhat annoyed I have to pick up my phone to read a notification instead of leaving it on my desk. But the trade-off of added privacy for a minor annoyance is one I’m willing to make.

Changing the preview setting back to showing anything and everything on the lock screen takes just a couple of taps. Here’s what you need to do:

Open Settings > Notifications > Show Previews > Always. Going forward, new notifications will appear as they always have on an iOS device, with message and notification content available for all to view.

Any phone but iPhone X, according to this Sprint salesman

Technically Incorrect offers a slightly twisted take on the tech that’s taken over our lives.

“You’re biased,” they said. “You’ve been to every store but a Sprint store.”

When I say “they,” I mean at least two people.

I couldn’t argue. I’ve paid several visits to carrier stores and Best Buy in order to learn more about how phones are sold. Sprint wasn’t one of them.

Somehow, I think of Sprint as the fourth network, the one that waits to be bought. I mean, merged with.

But I opened the Miami Herald on Friday morning, to be told that Sprint (and Softbank) Chairman Masayoshi Son and Sprint CEO Marcelo Claure were investorsin David Beckham’s new Major League Soccer franchise in Miami, which now appears to be going ahead.

I wondered, then, what a Miami-area Sprint team would tell me about iPhone X. And, indeed, other phones. I’d been surprised that not one carrier store so far had told me that Apple’s latest phone was the greatest.

A saleswoman came over first. I showed her my iPhone 6, and she began by telling me that iPhone 7 was more or less the same phone. Suddenly, she was substituted by an entertainingly voluble salesman.

“You’re looking to upgrade?” he asked.

“Yes.”

“You need an iPhone 8 Plus.”

That was fast. I’d been fed a similar line at a T-Mobile store during a longish conversation. But this was both definitive and stunningly immediate.

“Wait,” I said, “but isn’t iPhone X supposed to be better?”

He shook his head. “The camera doesn’t work,” he said.

Wait, it doesn’t take pictures? No, he was talking about Face ID, the (perhaps) magical and revolutionary means by which you unlock your phone with your face.

“My manager had one,” said the salesman. “He gave it back.”

The salesman enthusiastically explained that iPhone 8 Plus had two cameras. It also had Touch ID, which isn’t Face ID and therefore works. (His words, not mine.)

“But, come on, the iPhone X is supposed to be the sexy one,” I protested.

“It’s not worth it. 200 bucks more? You gotta be kidding me.”

Anyone who knows about technology knows Android is better

I’d been here before, but not quite so blatantly.

This wasn’t a gentle dismissal of Apple’s new phone. It bordered on excoriation.

“I’m not an iPhone guy,” the salesman admitted. “Anyone who knows anything about technology knows that Android is better.”

They do? In my experience, everyone who works in a carrier store favors Android because they believe it’s more flexible.

“But isn’t Android less secure?” I asked.

“Nah. If the government wants to find out about you, they will,” he replied.

Ah.

He wasn’t, though, a Samsung fan. “Ferrari phones,” he said. “Apple and Samsung spend so much on marketing that they can charge whatever they want. I’m too honest for my own good.”

“Do women tell you that?”

“Yes,” he replied. “Look, let me show you something.”

He hustled me over to an LG V30, which my colleague Sean Hollister described in his review as “a rock-solid alternative to Samsung’s Galaxy S8 Plus and the Google Pixel 2 XL.”

“It’s the only phone that has an OLED screen,” the Sprint salesman said, stroking it with some feeling. “Samsung only has AMOLED. This is the phone I’m going to get.”

He could feel I was weak, so he went in for the kill: “And we’ve got a special offer right now — two for one, $20 a month.”

“But isn’t switching from iPhone to Android hard?” I pleaded.

“We do it for you. It’s simple. Unless you’ve got paid apps,” he said. “And you can talk and surf, which you can’t do on an 8 Plus.”

“Which phones do you sell most of?” I asked.

“iPhones. Because, as I like to say, people are sheep.”

Frankly, I was astonished by this baa-humbug. He was utterly dismissive about what Apple calls “the smartphone of the future.” It was almost as if he couldn’t be bothered to talk about it. He pulled faces at the mere thought of it.

“You have to lift the phone up to your face all the time,” was his conclusion. “It’s a pain in the ass.”

Neither Sprint nor Apple immediately responded to a request for comment.

And then we went for a walk

It turned out this was the end of his shift. “We need to talk some more,” he said. Well, obviously.

So he gave me his card and we walked out together.

“How much does money matter to you?” he asked, as we walked down the street.

“Not so much. I just want the best phone,” I said.